Privacy Policy

1. Data Controller

The data controller of your personal data is: Expert Choice Info d.o.o., Ulica kneza Mislava 12, 10000 Zagreb, Croatia. OIB (Tax ID): 45891273650. For all questions regarding the protection of your data, contact us at: info@expert-choice-info.com or by phone at +385 1 4829 163.

2. What Data We Collect

We collect the following categories of personal data: data you voluntarily provide through the contact form (full name, email address, message content); technical data automatically generated when visiting the site (IP address, browser type, operating system, access time); and data regarding the use of cookies in accordance with your choice from the cookie banner.

We do not collect sensitive personal data such as health data, data on racial or ethnic origin, political opinions, or religious beliefs.

3. Purpose and Legal Basis for Processing

We process your data for the following purposes: responding to your inquiries received through the contact form (legal basis: legitimate interest — Article 6(1)(f) GDPR); improving the functionality and user experience on the website (legal basis: consent — Article 6(1)(a) GDPR); and complying with legal obligations (legal basis: legal obligation — Article 6(1)(c) GDPR).

4. Cookies and Tracking Technologies

Our website uses cookies in accordance with the Google Consent Mode v2 standard. Before your explicit consent, no marketing or analytics cookies will be activated. Detailed information about the types of cookies we use can be found in our Cookie Policy.

We use Google Ads (identifier: AW-18064110603) to measure the effectiveness of our marketing campaigns. This service is activated only after your consent.

5. Data Recipients

We may share your personal data with the following categories of recipients: IT service providers and hosting services that maintain our website; Google LLC (for analytics and advertising, only with your consent); and competent authorities when legally required.

We do not sell your personal data to third parties nor use it for purposes not listed in this Policy.

6. International Data Transfers

Some of our service providers (e.g., Google) may process data outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards in accordance with Chapter V of the GDPR, including standard contractual clauses approved by the European Commission.

7. Data Retention Period

We retain personal data from the contact form for a maximum of 12 months from the last communication, unless the law requires longer retention. Technical data (server logs) is retained for a maximum of 90 days. Cookie consent data is retained for as long as the consent is valid or until it is revoked.

8. Your Rights

Under the GDPR, you have the following rights: right of access — you can request access to the personal data we process; right to rectification — you can request correction of inaccurate data; right to erasure — you can request deletion of your data ("right to be forgotten"); right to restriction of processing; right to data portability; right to object to processing based on legitimate interest; and right to withdraw consent at any time.

Requests can be sent to info@expert-choice-info.com. We will respond within 30 days. You also have the right to lodge a complaint with the supervisory authority — the Croatian Personal Data Protection Agency (AZOP), Selska cesta 136, 10000 Zagreb.

9. Data Security

We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or destruction. This includes SSL/TLS encryption, access control, and regular security audits.

10. Children's Privacy

Our services are not intended for persons under the age of 16. We do not knowingly collect personal data from minors. If we learn that we have inadvertently collected such data, we will immediately delete it.

11. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be published on this page with an updated date. We recommend regularly checking this page.